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Billing and Accounts
Can I perform a manual payment?
Can I upgrade my line speed at any time?
Contract period and agreement terms?
What happens if I placed an order and I change my mind?
What Payment methods does RocketNet Support?
Connectivity
Can I check my bandwidth utilization?
Can I check my data usage?
Do you offer a static IP Address?
How to perform a Speedtest
Is my RocketNet Fibre going to stay online during a power outage?
What are “symmetrical speeds”?
What do I use as my SMTP Relay server?
Router Setup
Can I set up parental control on the router so that my kids cannot access the internet in the evenings?
Wifi
4 Reasons Why Your Wi-Fi Is So Slow
Changing your Wi-Fi Name?
How do I change my WIFI name and password?
I live in a large house, do you do Wi-Fi Site assessments?
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Can I downgrade my line speed at any time?
Can I still get connected in the future?
How long will it take for me to get my service?
What are the benefits of fibre to homeowners?
Fibre Network Operators
Blitz Fibre
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Boleng Fibre
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MTN
MTN PPPOE MTU
Octotel
Octotel Fibre Frequently Asked Questions:
SADV
SADV Price Increase
Vumatel
Articles coming soon
General
Can I change my ISP?
How fast is RocketNet?
Who is RocketNet?
Troubleshooting
Why are international speeds often slower than local speeds?
My Internet is Down
My Fibre Internet is not working or is down
