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General
Can I downgrade my line speed at any time?
Can I upgrade my line speed at any time?
Contract period and agreement terms?
What happens if I placed an order and I change my mind?
General
Can I check my bandwidth utilization?
Can I check my data usage?
Do you offer a static IP Address?
Is my RocketNet Fibre going to stay online during a power outage?
What are “symmetrical speeds”?
What do I use as my SMTP Relay server?
IPv6
Does RocketNet support IPv6?
Router Setup
Can I set up parental control on my router?
Mikrotik Router Tips
Unifi Security Gateway MTU & MSS Clamping
What DNS Servers does RocketNet use?
Troubleshooting
Any RocketNet IPERF Servers?
How to perform a Speedtest
My Fibre Internet is not working or is down
Why are international speeds often slower than local speeds?
Wifi
4 Reasons Why Your Wi-Fi Is So Slow
Changing your Wi-Fi Name?
How do I change my WIFI name and password?
I live in a large house, do you do Wi-Fi Site assessments?
Boleng Fibre
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Century City Connect
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Evotel
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MTN
MTN PPPOE MTU
Netstream
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Octotel
Octotel Fibre Frequently Asked Questions:
Openserve
Openserve PPPOE MTU
SADV
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Vumatel
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Can I change my ISP?
Can I still get connected in the future?
How long will it take for me to get my service?
Moving homes?
What are the benefits of fibre to homeowners?
