We are on the lookout for individuals that are as passtionate about our brand, industry and customers as we are. If you think you have what it takes, believe in providing the best of the best, then please have a look below on what we currently have available within RocketNet. We look forward to meeting you!
*Note, if you do not receieve a response to your email within 7 days, please understand that your application was not successful.
Client Experience Specialist
> Minimum of a Network Fundamentals course (MTCNA/CCNA/N+/MTA)
> Strong English verbal and written communication skills
> Able to work under pressure
> Drivers license and own transport
> Ability to work shifts
> 2+ years of work experience in the Call Centre ISP/Telecoms Industry
> Able to quickly troubleshoot customer-related technical issues
> Provide customers with assistance with their financial transactions, upgrades/downgrades/orders
> Deliver solid customer focused support
Please send through your CV and related information to [email protected]